Frequently Asked Questions
Find answers to common questions about cvee. Can't find what you're looking for? Contact us.
Getting Started
Is cvee really free to start?▾
Yes! You can create up to 2 CVs with 3 templates completely free. No credit card required. Upgrade to Pro only when you need unlimited CVs, all templates, and AI features.
How do I create my first CV?▾
After signing up, click "Create New CV" on your dashboard. Choose a template, fill in your details, and your CV is ready to download. The whole process takes just a few minutes.
What information do I need to get started?▾
At minimum, you need your name, contact details, and work experience. You can also add education, skills, languages, certifications, and more. Our AI can help you write compelling descriptions for each section.
Templates & Design
Are the templates ATS-friendly?▾
Absolutely. All our templates are designed to be parsed correctly by Applicant Tracking Systems (ATS). 97% of Fortune 500 companies use ATS to screen resumes, so this is critical.
How many templates are available?▾
We currently offer 31+ professionally designed templates. Free users can access 3 templates, while Pro users get access to all templates with regular new additions.
Can I customize template colors and fonts?▾
Yes! Pro users can customize colors, fonts, spacing, and layout options on any template. Free users can use the default styling on their available templates.
Can I use different templates for different CVs?▾
Yes. Each CV you create can use a different template. You can also switch templates on an existing CV without losing your content.
AI Features
How does the AI feature work?▾
Our AI can generate professional bullet points, improve your descriptions, suggest skills based on your experience, analyze your CV against job descriptions, and generate tailored cover letters. It is powered by leading AI models including Google Gemini, OpenAI, and xAI Grok.
Which AI models power cvee?▾
We use a combination of Google Gemini, OpenAI, and xAI Grok to provide the best results for different tasks. The system automatically selects the most appropriate model for each request.
Can AI write my entire CV for me?▾
AI can help generate content for each section, but we recommend reviewing and personalizing the output. The best CVs combine AI suggestions with your authentic voice and specific achievements.
Subscriptions & Billing
How much does Pro cost?▾
Pro costs €5/month. This includes unlimited CVs, all 31+ templates, AI features, cover letter generation, job tracking, and priority support. We also offer a 14-day trial for just €1.
Can I cancel my subscription anytime?▾
Yes, cancel anytime with no questions asked. You keep access to Pro features until the end of your billing period. We also offer a 14-day money-back guarantee.
What payment methods do you accept?▾
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, our secure payment processor. All transactions are encrypted and PCI-compliant.
Is there a trial?▾
Yes! We offer a 14-day trial of Pro for just €1. You get full access to all Pro features during the trial period. After 14 days, your subscription continues at the regular price.
Export & Sharing
What export formats are available?▾
Free users can export as PDF (with watermark). Pro users get PDF (clean), DOCX, HTML, Markdown, and plain text exports — plus shareable online links.
Can I share my CV with a link?▾
Yes! Pro users can generate a shareable link for any CV. You can include this link in job applications, LinkedIn profiles, or share it directly with recruiters.
Will my exported PDF look the same as the preview?▾
Yes. Our PDF export engine renders your CV exactly as shown in the editor preview, preserving all formatting, fonts, and layout choices.
Account & Privacy
Is my data safe?▾
Yes. We are fully GDPR compliant, use encrypted connections (TLS 1.2+), and never share your data with third parties. Your data is stored in EU-based servers with bcrypt password hashing. You can export or delete all your data at any time.
Can I delete my account and data?▾
Yes. You can request full account and data deletion at any time through your account settings or by emailing dpo@cvee.io. We process deletion requests within 30 days as required by GDPR.
Do you support multiple languages?▾
Yes! cvee is available in 6 languages: English, Spanish, French, German, Portuguese, and Chinese. You can write your CV content in any language.